A workforce systems upgrade at Citycare Property has connected HR, payroll and IT platforms through the Boomi Enterprise Platform, helping reduce onboarding times and improve data quality across the organisation.
The New Zealand-owned social infrastructure company recently implemented a new Human Resources Information System (HRIS) and engaged Boomi partner Adaptiv to integrate employee information between multiple business systems while maintaining data integrity and security standards.
Adam Doocey, chief information officer at Citycare Property, says onboarding and account setup previously involved significant manual effort: “Onboarding a new hire, setting up their account, and getting them active in our systems used to eat up days of work.
“Prior to doing the integrations, visibility into where someone was in the process wasn’t always straightforward. The Adaptiv team was willing to set the technology aside and talk to our people.”
According to Citycare Property, updates made in one system are now automatically reflected across HR, payroll and IT platforms, supporting onboarding, role changes, offboarding and day-to-day administration.
Philip Durrant, principal consultant at Adaptiv, says Boomi’s integration and master data capabilities suited the project requirements.
“We felt that Boomi, with its integration and master data capabilities, was a great fit for Citycare because it enabled us to put the employee at the centre of the integration,” says Durrant.
“Use of the Boomi platform balanced the immediate requirements of the project with a future facing view for Citycare by enabling additional systems to be plugged into Boomi Data Hub with minimal rework to the original system as delivered.”
The project has shortened onboarding timeframes and improved the quality of information flowing between systems.
“Boomi has given us a degree of visibility that we’ve never had before,” says Doocey. “We’ve seen an improvement in the time it takes to get an employee from registering in our HR system to being active across all of our systems. We’ve also seen a real lift in data quality in the downstream systems – historically, when issues arose, staff would often work around them by manually adjusting the data. Implementing Boomi has put an end to that practice.”